Modern Studio with Rooftop Terrace

House Rules

By confirming your booking you agree to the rules below. They keep the apartment, the building, and the people around it safe and pleasant for everyone.

Children & Minors (Under 18) Policy

We welcome families and are pleased to host children. To ensure a safe, comfortable, and enjoyable stay for everyone, the following guidelines apply to all guests under the age of 18.

Supervision Requirement

• Children must be supervised by a responsible adult at all times within the apartment and across the property.
• The apartment and building are not child-proofed, and continuous supervision is essential.

Windows, Blinds & Heights

• Windows are not fitted with safety grills.
• Children must not lean on, climb near, or play close to open windows.
• Window blind cords and pull chains may pose a swallowing or strangulation hazard. Please ensure these are kept out of children's reach at all times.

Balcony Safety

• Balconies present a fall risk, especially for young children.
• Children must never be left unattended on balconies.
• Furniture should not be moved or climbed on near balcony railings.

Staircase & Building Areas

• The building is stairs-only (no lift).
• Children must be closely supervised on staircases, corridors, and entry areas.
• Playing, running, or climbing in common areas is not permitted.

Kitchen & Cooking Safety

• The kitchen contains hot surfaces, gas appliances, sharp utensils, and electrical equipment.
• Children must be kept away from the cooking area while cooking is in progress.
• Hot oil, boiling water, and open flames pose serious burn and fire risks.

Water Dispenser Safety

• The water dispenser provides hot water and does not have a child-lock.
• Children must not operate the dispenser without adult supervision.
• Adults should always handle hot water dispensing.

Heaters, Iron & Electrical Equipment

• Heaters, irons, air-conditioning units, and other electrical equipment can become very hot.
• Children must not touch, move, operate, or play near these appliances.
• Heaters and irons must never be left unattended around children.

Button Batteries & Small Parts

• Some equipment and remotes may contain button batteries, which are extremely dangerous if swallowed.
• Please keep all remotes, devices, and loose components out of children's reach at all times.

Plastic Bags & Suffocation Risk

• Plastic garbage bags, packaging, and plastic materials may pose a suffocation risk.
• Keep all plastic items securely stored and away from children.

Baby Items & Equipment

• Baby items provided (such as baby cot, feeding chair, utensils, or plates) are supplied for convenience only.
• Parents or guardians are fully responsible for correct setup, use, and supervision.
• Always ensure safety straps are fastened and equipment is placed on stable surfaces.

Shared Areas & Terrace Use

• Children may access shared areas only under adult supervision.
• Quiet hours and shared-space rules apply equally to children.
• Parents are responsible for ensuring children do not disturb other guests.

Responsibility & Liability

Parents or legal guardians are fully responsible for:

• The safety and behaviour of children
• Any damage caused by children to furniture, appliances, linens, or fixtures
• Any incident, damage, or safety concern involving a child must be reported to the host promptly.

Unsupervised Minors

• Unaccompanied minors are not permitted.
• Guests under 18 may not stay alone or access the property without adult supervision.

Important Reminder

While the apartment is family-friendly, it is not designed as a childcare facility. Parents are encouraged to assess suitability based on their child's age, mobility, and needs and supervise accordingly.

Our Commitment

These guidelines are in place to protect children and families, other guests, our staff and cleaners, and the property itself. If you have any questions about child safety, equipment, or suitability, please contact the host before arrival so we can assist you.

Registered Guests Only

Only the number of guests included in your confirmed booking are permitted to stay at the property. Unapproved additional guests are not allowed.

Policy: The total number of guests staying at the property must not exceed the number stated in your booking confirmation.

Visitors: Only registered guests may stay overnight. Any visitors or additional guests must be approved in advance by the host.

Consequences: If additional guests are found to have stayed without prior approval, you may be charged for their stay along with a USD 500 recovery fee, and this may also result in eviction from the property without refund.

Thank you for respecting this policy and helping us maintain a safe and comfortable environment for all guests.

No Smoking / Vaping Policy

Policy: Smoking or vaping is strictly prohibited inside the property. This includes, but is not limited to, tobacco, marijuana, e-cigarettes, chewing tobacco, gutkha, and any similar substances.

Designated Areas: If you wish to smoke or vape, please use the balcony or terrace only.

Consequences: Violation of this policy may result in additional cleaning fees and/or other penalties to cover deodorising, deep cleaning, and restoration costs.

Thank you for your cooperation in keeping the space clean and comfortable for all guests.

No Parties or Events

Policy: Parties, gatherings, or events of any kind are strictly prohibited on the property.

Quiet Enjoyment: All guests are expected to behave in a manner that respects neighbours and the surrounding community at all times.

Consequences: Violation of this policy may result in immediate eviction, additional fees, and cancellation of the booking without refund.

Thank you for helping us maintain a peaceful and respectful environment.

No Commercial Events, Filming, or Photography

Policy: Commercial events, professional or semi-professional filming, photography, content creation, or any activity intended for commercial, promotional, or monetary purposes are strictly prohibited on the property unless prior written approval is obtained from the host.

Private Use Only: The property is provided strictly for private residential accommodation. It may not be used for business events, productions, shoots, workshops, or commercial activities of any kind.

Commercial Use & Financial Gain — Explanation

For the purpose of this policy, commercial use or financial gain includes any activity carried out on the premises that generates income, promotes a business, or is intended for commercial benefit, whether directly or indirectly. This includes, but is not limited to:

• Professional or semi-professional photography or videography
• Filming for social media, YouTube, advertising, or brand promotion
• Influencer content, sponsored posts, or paid collaborations
• Product shoots, modelling, or catalogue content
• Workshops, meetings, coaching sessions, or paid consultations
• Any content created at the property that is monetised now or intended for future monetisation

Even if no payment is exchanged during the stay, content created with the intent of future financial gain or promotion is considered commercial use.

Consequences: Unauthorised commercial activity may result in immediate termination of the booking, additional charges, and liability for any damages, losses, or associated costs.

If you are unsure whether your planned activity falls under commercial use, please contact the host in advance for clarification or approval.

Quiet Hours & Noise Policy

Policy: Quiet hours are observed from 10:00 PM to 7:00 AM.

Expectations: During quiet hours, please keep noise to a minimum. This includes voices, music, television volume, and any other activities that may disturb neighbours. Loud music is not permitted after 10:00 PM. If socialising outdoors, please keep voices low and be mindful of surrounding residents. Should noise levels become disruptive, guests may be asked to move indoors.

Consequences: Failure to comply with this policy may result in warnings, additional fees, or further action, including termination of the stay in serious cases.

Thank you for helping us maintain a calm and respectful environment for everyone.

Respectful Conduct Policy

Although the apartment is largely unmanned, from time to time you may come across our housekeepers, contractors, service technicians, third parties acting on our behalf, or our internal staff including the host. Every one of them deserves to be treated with courtesy and respect.

Policy: Rude, aggressive, threatening, abusive, intimidating or otherwise hostile behaviour will not be tolerated. This applies equally to:

• Our housekeepers, contractors, service technicians and any third party acting on our behalf
• Our internal staff, including the host
• Other guests staying in the building, neighbouring properties or the surrounding community
• Other members of your own party — fights, quarrels, shouting, physical altercations or domestic disputes within your own group are equally not acceptable

Consequences: Regardless of who is at fault or the circumstances that led to the incident, we reserve the right to ask you to leave immediately and cancel your booking without refund. Any costs incurred to restore peace, repair damage, or replace items as a result of such incidents may also be charged to the booking and deducted from your security deposit.

Thank you for helping us keep the property a calm, respectful and safe environment for everyone — guests, neighbours, and the people who care for the home.

Safety, Security & Monitoring Equipment

Policy: Guests must not alter, remove, disable, or tamper with any safety, security, or monitoring equipment that has been authorised and clearly disclosed.

Purpose: All security and monitoring equipment is installed strictly for the safety and security of guests and the property.

Consequences: Any tampering with security or monitoring equipment may result in immediate eviction, additional charges, and liability for any damages or losses incurred.

Thank you for your cooperation in helping us maintain a safe environment for everyone.

Breakages, Damages & Missing Items

Many of the items in the apartment are sourced from overseas and are not easily or quickly replaceable. We kindly ask guests to handle all furnishings and appliances with care and avoid misuse or rough handling.

We understand that accidents can happen, and we aim to manage such situations fairly and transparently.

• If anything is damaged during your stay, please inform the host as soon as possible so we can address it promptly.
• For minor or accidental issues, there is usually no charge.
• For significant damage (for example, a broken TV screen or major fixture damage), we will discuss the situation openly and agree on any costs before your departure, ensuring there are no surprises.

Missing items will attract the cost of the item plus any delivery and administration fee of USD 25.

Thank you for your honesty, care, and cooperation — we truly appreciate it.

General Care of the Property

Policy: Please treat the property with care and respect, as you would your own home.

Children's Utensils: Children's eating utensils and plates are for children only and must not be used by adults to avoid contamination.

Dish Washing:

• It is mandatory to wash dishes and utensils immediately after use.
• All dishes, cookware, and utensils must be washed, dried using the drying towel provided under the sink, and stored properly.
• Do not place wet dishes or utensils back into cabinets, as this may cause moisture buildup, mould, or unpleasant odours.
• Avoid mixing clean, dry utensils with wet items to maintain hygiene and prevent cross-contamination.

Fridge Use:

• Remove all personal items from the fridge before departure.
• Wipe shelves and interior surfaces with a damp cloth and mild, food-safe cleaner (such as baking soda and water).
• Dispose of any expired or leftover food responsibly.
• Leave the fridge clean, organised, and free of spills or stains for the next guest.

Rubbish: All excess rubbish must be taken to the designated bin area near the car park.

Cleanliness: Please maintain the property in a reasonably clean and tidy condition throughout your stay.

Consequences: Failure to follow these guidelines, including leaving unwashed dishes, misuse of children's utensils, poor fridge hygiene, or excessive mess, may result in additional cleaning or replacement fees.

Thank you for helping us maintain a clean, hygienic, and welcoming environment for all guests.

Linen & Stain Policy

We take great pride in maintaining hotel-grade cleanliness and hygiene standards. Many of our linens, towels, and bedding items are specially sourced from overseas and are not easily or quickly replaceable. We kindly ask guests to handle all fabric items with care.

This policy is essential to protect the wellbeing of our staff, cleaners, and future guests.

1. Blood Stains (Health & Safety Critical)

Blood-stained items are treated as contaminated for health and safety reasons.

• Any linen, towel, bedding, or fabric item with blood stains will be removed from service and permanently discarded.
• The full replacement value of the affected item will be charged to the guest.
• Please inform the host immediately if blood staining occurs so our team can handle it safely and appropriately.

This is non-negotiable due to hygiene and staff safety requirements.

2. Other Stains (Food, Drinks, Dirt, Oils, etc.)

• Any stains found on linens, towels, bedding, or fabric items will be sent for professional laundering.
• Guests will be charged for the laundry and stain-treatment cost.
• If stains cannot be removed by professional laundering, the full replacement cost of the item will apply.

3. Makeup, Skincare & Cosmetic Stains

To help avoid accidental staining, we provide the following complimentary items:

• Black towels / wet wipes
• Makeup removal pads

If makeup, skincare, or cosmetic stains are found on white towels, bedding, pillows, or linens, the full replacement value of the item will be charged. Please do not use white towels or bedding to remove makeup.

4. Wet Towels & Fabric Damage

• Wet towels must not be placed on beds, sofas, chairs, or other fabric surfaces.
• Wet towels can cause colour transfer, mould, odour, or fabric damage.
• Any fabric items damaged due to wet towels will be charged at full replacement cost.

5. Sanitary Pads & First Aid (Preventive Support)

For guest convenience and to help prevent avoidable stains, we provide:

• Sanitary pads (for emergency or unexpected situations only)
• A basic first aid kit

These items are intended to support guest comfort and prevent accidents, not as a substitute for regular personal supplies. If needed, please check the supplies cupboard or use the "Where is?" section in this guide.

Transparency & Fair Handling

We understand that accidents can happen and we aim to handle all situations fairly and transparently:

• Minor, unavoidable issues are usually resolved without charge.
• Significant damage will always be discussed with you before checkout.
• No charges are applied without clear explanation and evidence.

Thank you for your care, honesty, and cooperation. Your consideration helps us maintain a safe, clean, and welcoming environment for everyone.

Excess Waste Disposal

Policy: Guests are responsible for disposing of excess waste properly during their stay. Excess waste is defined as any rubbish that does not fit within, or overflows from, the bins provided inside the property.

Excessive Rubbish: If you have excess rubbish, please take it downstairs and dispose of it in the designated green waste bin near the main iron gate.

Consequences: Leaving excess rubbish inside the property or failing to dispose of waste correctly may result in a USD 100 cleaning fee.

Thank you for helping us maintain a clean, hygienic, and comfortable environment for all guests.

Parking

Parking for 4-wheelers is not available on the property. Parking for 2-wheelers is strictly on a reservation basis, limited to one 2-wheeler per booking. Street parking is strictly prohibited — parking a 4-wheeler near the property may block fire and emergency exits, which is unsafe and against the law.

See [Parking & Access](/parking-info) for the recommended paid car park next door and the full Guest Access Policy.

Cleaning

You have two options for end-of-stay cleaning, chosen at checkout:

Self-Cleaning (Free)

• Opt in to self-cleaning at checkout and the cleaning fee is waived.
• In exchange, the apartment must be returned in a clean and tidy condition: dishes washed and put away, fridge emptied, rubbish taken to the designated bin area, and surfaces wiped down.
• Linen laundering still stays with our housekeeping — you don't need to wash sheets or towels.
• If a deep clean is required after checkout, the cost is deducted from your security deposit.

Paid Cleaning Service

• The cleaning fee shown at checkout covers a full housekeeping turnover by our team after you leave.
• Includes deep cleaning of the kitchen and bathroom, full linen change, vacuuming, mopping, and rubbish removal.
• You can simply walk out at checkout — no chores required.

If you change your mind during your stay, message us on WhatsApp and we'll switch the option for you.

Compliance

Breach of these rules may attract additional charges, deposit forfeiture, or termination of the booking without refund.

If you have any doubt about whether something is allowed, just message us on WhatsApp — we'd rather answer in advance than charge in arrears.